Privacy Policy

Effective October 16, 2026. BrightStar Investigations LLC operates this site.

What we collect

We collect the information you submit (name, contact details, address, request details, and any authorization documents), payment confirmation from our payment processor (we never see full card numbers), and basic technical data like your browser type.

How we use it

Only to prepare, file, and deliver your requests, to communicate with you and the agencies involved, for billing, and to meet our legal obligations. Agencies receive the information needed to process your request.

What we don't do

We don't sell your information or use it for advertising.

Retention & security

We keep request records as long as needed for the service and our business and legal obligations. Data is stored with reputable cloud providers using access controls.

Your choices

To access or delete your information, call 719-578-3317.